Refund policy

We want you to love your Trees & Peaks gear.

Every Trees & Peaks shirt is made to order especially for you. If your order arrives damaged, defective, misprinted, or you receive the wrong item, we'll make it right.

Damaged, Defective or Incorrect Items

If there's a problem with your order, please contact us at support@treesandpeaks.com within 30 days of delivery.

Please include:

• Your order number

• A brief description of the problem

• A clear photo showing the issue

Once we've reviewed the issue, we'll arrange an appropriate replacement or refund at no additional cost to you. In most cases, you will not need to return the damaged, defective, or incorrect item.

Returns and Exchanges

Because our products are made to order, we generally cannot accept returns or exchanges for:

• Ordering the wrong size

• Ordering the wrong color

• Changing your mind after the order has entered production

• Preference-related reasons when the item was produced and delivered as ordered

Please review the product description and size chart carefully before placing your order. If you're unsure about sizing, feel free to contact us before ordering and we'll be happy to help.

Order Changes and Cancellations

We begin processing orders quickly. If you need to change or cancel an order, contact us at support@treesandpeaks.comas soon as possible.

If production has not yet started, we will do our best to accommodate your request. Once an order has entered production, however, changes and cancellations may no longer be possible.

Refunds

When a refund is approved, it will be issued to your original payment method.

Please allow time for your bank, credit card company, or payment provider to process and post the refund after it has been issued.

Incorrect Shipping Addresses

Please double-check your shipping address before completing your order.

If an order cannot be delivered because an incorrect or incomplete address was provided at checkout, we cannot guarantee a free replacement or full refund. If you notice an address error after placing your order, contact us as soon as possible and we'll do our best to correct it before the order ships.

Questions?

If something isn't right with your order, contact us. We want you to be happy with what you ordered, and we'll always make a reasonable effort to resolve legitimate problems.

Trees & Peaks
Email: support@treesandpeaks.com